Terms A–Z
Definitions describe common industry usage. Exact file rules, prices, routes, and policies depend on the approved order.
3
1 term3D puff embroidery
An embroidery technique that stitches over a shaped foam layer to create a raised, three-dimensional finish. The result depends on the design, foam, stitch coverage, fabric, and product construction.
Check whether the product and design support puff work, the available height and thread colors, minimum detail size, digitizing setup, placement tolerance, and sample requirement.
A
4 termsAddress correction
A request to change delivery details after an order has been submitted. A correction may be possible before fulfillment or carrier handoff, but it is not guaranteed once processing starts.
Check the order status, the exact corrected address, any rerouting fee, and whether a replacement order is required.
All-over printAOP
A print layout intended to cover most or all of a product surface rather than one limited placement. The production method may involve sublimation, cut-and-sew construction, or another product-specific process.
Use the exact template and check material compatibility, bleed, safe areas, seams, folds, edge coverage, expected placement variation, and whether a physical sample is needed.
API
A structured way for software systems to exchange order, product, inventory, or tracking data. Available actions, fields, limits, and access rules vary by platform and provider.
Confirm which endpoints or events are available, how authentication works, rate limits, and the fallback workflow for failed requests.
Artwork file
The digital file supplied for printing, embroidery, or another decoration method. Its dimensions, resolution, color setup, and transparency need to match the product template and print method.
Check the accepted file format, template size, required resolution, color profile, safe area, bleed, and transparent-background rules.
B
5 termsBase product cost
The starting unit cost of the undecorated or standard product before optional printing, packaging, shipping, duties, taxes, and channel fees are added.
Ask whether the quoted amount includes the selected variant, print positions, setup work, packaging, and any quantity-based pricing.
Blank product
An undecorated product used as the starting point for printing, embroidery, personalization, or another approved customization. Its material, construction, color, and variant affect the finished result.
Check the exact brand or source when relevant, material, dimensions, variant availability, decoration compatibility, replacement consistency, and whether substitutions are allowed.
Bleed
Artwork that extends beyond the final trim boundary so a background can reach the edge after cutting. Bleed requirements depend on the product and production template.
Use the current template and verify the required bleed distance rather than estimating it from a mockup.
Branded packaging
Packaging customized with brand elements such as a logo, color, label, printed message, or designed mailer. Options and minimum quantities depend on the package type and route.
Confirm material, dimensions, print method, minimum quantity, storage needs, unit cost, setup cost, and which products or destinations can use it.
Bulk production
The planned production of multiple units in a batch or scheduled run. Unlike a one-at-a-time POD route, bulk production may involve setup work, minimum quantities, staged approvals, and inventory handling.
Confirm quantity, approved sample or proof, unit specification, setup and tooling, production schedule, quality checks, overage or shortage tolerance, storage, and shipping plan.
C
11 termsCarrier
The postal service or logistics company responsible for moving a parcel through part or all of its delivery route. A shipment may pass between multiple carriers.
Check the service level, destination coverage, tracking handoffs, address restrictions, and the process for delay, loss, or damage claims.
Claim
A documented request for review after an order arrives with a reported production, item, loss, or transit problem. Approval and remedy depend on evidence, timing, and the applicable policy.
Provide the order number, affected quantity, clear photos or video, packaging evidence, and the date the problem was reported.
CMYK
A color model based on cyan, magenta, yellow, and black, widely used in print production. Converting artwork from screen color to a print workflow can change its appearance.
Check the requested color profile, whether conversion is handled automatically, and whether a physical sample is needed for color-sensitive work.
Color gamut
The range of colors that a device, color space, material, or print process can reproduce. A screen may display colors that fall outside the gamut of a selected production setup.
Identify color-critical artwork, use the requested profile and proofing workflow, and review a physical sample when screen-to-print differences would affect approval.
Color profile
Data that describes how a device or workflow interprets color values. The correct profile helps keep artwork conversion predictable, but it does not make screens and physical materials identical.
Ask which profile the template expects and whether embedded profiles, spot colors, or automatic conversions are supported.
Color variation
A visible difference in color caused by screens, inks, substrates, machines, lighting, or production batches. Acceptable tolerance depends on the method and approved requirements.
Identify any critical brand colors, review a physical sample when appropriate, and ask how repeat-order tolerance is evaluated.
Cost of goods soldCOGS
The direct costs assigned to products sold during a period. For POD, this may include the product and decoration, while accounting treatment for packaging, freight, duties, and fees can vary.
Define which costs your business includes in COGS and keep that definition consistent when calculating margin.
CSV orderCSV
An order or batch of orders submitted through a comma-separated values file instead of a live store connection. Required columns and validation rules depend on the receiving system.
Use the current template and verify SKU, variant, quantity, recipient, address, artwork, and shipping-service fields before upload.
Custom product
A product changed from its standard form through artwork, text, color, material, packaging, construction, or another approved specification.
Define the exact options, proof or sample process, minimum quantity, lead time, unit cost, and replacement limits before launch.
Customs duties
Government charges that may apply when goods cross a border. The amount can depend on classification, declared value, origin, destination, and local rules.
Check who is responsible for duties and taxes, the product classification used, declared value, and whether charges are prepaid or collected on delivery.
Cut-and-sew
A manufacturing process in which fabric is cut into pattern pieces and sewn into a finished product. Artwork may be applied before assembly for some all-over-print products, but construction and print workflows vary.
Check the fabric, pattern and sizing basis, print method, seam placement, labels, sample stage, minimum quantity, production tolerance, and whether the product is made from stock or custom pieces.
D
10 termsDamage in transit
Physical damage that occurs while a parcel is being handled or transported after it leaves production or fulfillment. Responsibility and remedy depend on evidence and policy.
Keep the product and packaging, photograph all damage and labels, note the affected quantity, and report it within the stated window.
Defect
A product or decoration problem that falls outside the agreed specification or accepted production tolerance. A customer preference or expected material characteristic is not automatically a defect.
Compare the item with the approved specification, sample, or tolerance and document the issue clearly for review.
Delivered at placeDAP
An Incoterms rule under which the seller generally arranges transport to a named destination and presents the goods ready for unloading, while the buyer generally handles import clearance and import duties or taxes. The incorporated rule, contract, and named place control the actual responsibilities.
Record the Incoterms edition and exact named place, then confirm transport, risk transfer, unloading, import clearance, duties, taxes, local fees, insurance, and exception handling in the sales agreement.
Delivered duty paidDDP
An Incoterms rule under which the seller generally takes responsibility for transport to a named destination, export and import clearance, and specified import duties or taxes, with the goods presented ready for unloading. Local legal limits and the contract can affect how the arrangement is implemented.
Record the Incoterms edition and exact named place, then confirm who is importer of record, which duties and taxes are included, unloading, brokerage, local fees, restricted destinations, and the remedy for assessment differences.
Delivery estimate
A forecast of when a shipment may reach its destination. It is normally based on production completion, carrier service, route conditions, customs, and last-mile performance rather than a guaranteed date.
Separate production time from transit time and check whether weekends, holidays, customs, remote areas, or peak periods affect the estimate.
Dimensional weightDIM weight
A calculated shipping weight based on a parcel's outside dimensions rather than its scale weight. A carrier may charge whichever value is higher, using a divisor and rounding rules that vary by service and route.
Check the packed dimensions, actual weight, carrier formula, divisor, unit system, rounding method, oversize thresholds, and whether multiple items can ship together.
Direct-to-film printingDTF
A decoration method that prints a design onto transfer film and applies it to a product with adhesive, heat, and pressure. Fabric compatibility and finish vary by product and process.
Check supported garments, print size and position, artwork setup, hand feel, wash guidance, color expectations, and sample availability.
Direct-to-garment printingDTG
A method that prints water-based ink directly onto a garment, often after pretreatment. Results depend on fabric, garment color, artwork, pretreatment, and machine settings.
Check supported fabric and colors, artwork requirements, underbase use, print position, wash guidance, and whether a sample is needed.
DPI
Dots per inch, a print-resolution measure often used when checking raster artwork at its intended output size. The required value depends on the product, print method, and template.
Measure resolution at final print dimensions and follow the current template instead of enlarging a small file and relying on its saved DPI label.
Dropshipping
A retail model in which the seller markets a product without shipping it from the seller's own stock location; a supplier or fulfillment partner sends the order to the customer.
Understand who supplies the product, who controls packaging and shipping, how returns and claims work, and which costs remain the seller's responsibility.
E
2 termsEmbroidery
A decoration method that stitches thread into a textile product. Detail, size, fabric, backing, thread colors, and stitch count affect the result and cost.
Check the supported product area, maximum colors, minimum line and text size, digitizing fee, stitch-count pricing, backing, and sample process.
Embroidery digitization
The process of translating artwork into machine instructions for stitch type, direction, density, sequence, and thread changes. It is production setup, not simple image conversion.
Confirm the digitizing charge, revision limits, ownership or reuse of the file, stitch count, thread colors, and whether a sewn sample is required.
F
4 termsFabric weight
The mass of a fabric measured over a standard area, commonly in grams per square meter or ounces per square yard. It helps describe fabric substance but does not by itself determine softness, opacity, durability, or print performance.
Check the measurement unit, fiber content, knit or weave, color, finish, shrinkage guidance, decoration method, and a physical sample when hand feel matters.
Fulfillment
The operational work that moves an approved order from receipt through production or picking, packing, dispatch, and shipment updates. The included steps depend on the provider and program.
Map who handles each step, the cut-off and processing rules, packaging options, tracking updates, exception handling, and fees.
Fulfillment center
A facility used to receive, store, prepare, pack, and dispatch products or orders. A provider may operate a facility directly or work with approved production and logistics partners.
Check the supported products, destinations, storage model, cut-off times, service scope, inventory rules, and how orders are routed.
Fulfillment status
The recorded stage of an order within the production and fulfillment workflow, such as pending review, in production, packed, fulfilled, or canceled. It is not the same as a carrier tracking event after handoff.
Check how each status is defined, when it updates, whether it applies to the whole order or individual items, what action is still possible, and when carrier tracking becomes available.
G
1 termGross margin
The percentage of revenue left after subtracting direct costs: (revenue minus direct costs) divided by revenue. Gross profit is the related money amount, while gross margin is the percentage. Both change depending on which product, shipping, duty, fee, and refund costs are included.
Use a consistent cost definition and model discounts, shipping subsidies, channel fees, returns, and taxes before setting a retail price.
H
4 termsHarmonized System codeHS code
A numerical classification used by customs authorities to identify traded goods. The international HS structure forms a common base, while countries may add digits or apply different national tariff treatment, so a generic product name is not enough to guarantee a code.
Classify the exact material, construction, function, and destination market; verify the current national code and duty treatment with the responsible customs or trade professional rather than copying a similar listing.
Heat press
A machine that applies controlled heat, pressure, and time to transfer or cure a design on a compatible product. Settings depend on the transfer material, ink system, substrate, and equipment.
Check the product and transfer compatibility, temperature, pressure, dwell time, platen or fixture, protective layers, cooling or peeling method, and sample result.
Heat transfer
A family of decoration processes that use heat and pressure to move or bond a prepared design onto a product. DTF, sublimation, and heat-transfer vinyl use different materials and should not be treated as interchangeable.
Identify the exact transfer method, supported material and product colors, artwork setup, finish and hand feel, wash or care guidance, print area, and sample availability.
Heat-transfer vinylHTV
A film material that is cut into a design and bonded to a compatible surface with heat and pressure. It is commonly suited to defined shapes, lettering, or specialty finishes rather than every full-color artwork style.
Check the product material, available colors and finishes, minimum detail size, layering limits, print position, feel, care guidance, and whether the selected route supports it.
I
2 termsIntellectual propertyIP
Legal rights connected to creative works, brands, inventions, and other protected material. Sellers are responsible for having permission to use the artwork, names, logos, and content they submit.
Verify ownership or licensing before production and keep records of permissions, especially for logos, characters, celebrity references, and customer-submitted designs.
Inventory
Products, components, packaging, or materials held for future production or fulfillment. A POD workflow can reduce finished-goods inventory, but some programs still use stored blanks, packaging, inserts, or bulk-produced items.
Check what is stored, who owns it, available quantity, replenishment rules, storage and handling fees, aging or disposal rules, and what happens when a product or route changes.
L
3 termsLanded cost
The total cost of getting a product to a defined destination. It can include the product, decoration, packaging, freight, duties, taxes, handling, and other route-specific charges.
List every included and excluded charge, the destination, shipping terms, quantity, currency, and who pays duties or taxes.
Last-mile delivery
The final part of a shipment's journey from a local hub or carrier network to the recipient. Handoffs, local scans, and delivery practices vary by destination.
Check the local carrier, tracking handoff, remote-area limits, address format, delivery-attempt policy, and claim path.
Live shipping rate
A shipping price calculated for a checkout or order using available package, origin, destination, service, and carrier data. It is an estimate from the connected rating setup, not a universal feature or a guarantee against later adjustments.
Check channel and carrier support, product and package data, ship-from location, services shown, surcharges, fallback rates, duties and taxes, and behavior when rating fails.
M
6 termsMade-to-order
A production model in which an item is made or decorated after an order is received rather than selected as a finished unit from retail-ready stock.
Check the production time, cancellation point, product and method availability, customization limits, and how exceptions are handled.
Manual order
An order created directly in a dashboard, form, or support workflow instead of arriving automatically from a connected store.
Verify the SKU and variant, artwork, quantity, recipient details, shipping service, payment status, and who will receive updates.
Markup
The amount added to a cost to set a selling price, often expressed as a percentage of cost. Markup is not the same as gross margin, which measures gross profit as a percentage of selling price.
Define the cost base, selling price, currency, included fees, discounts, taxes, and whether the percentage is markup on cost or margin on revenue before comparing figures.
Minimum order quantityMOQ
The lowest quantity accepted for a particular product, method, material, packaging option, or production run. Some on-demand items may allow one unit, while other options require a minimum.
Ask for the MOQ for the exact variant, decoration, packaging, and route, plus whether samples or mixed variants count toward it.
Misprint
A print result that does not match the approved artwork or specified production requirements beyond the accepted tolerance. Normal variation or an artwork-file problem is not automatically a misprint.
Compare the item with the submitted artwork and approved specification, then document the affected area, quantity, labels, and packaging.
Mockup
A digital preview that shows how artwork may be positioned on a product. It supports listing and placement review but does not prove exact physical color, texture, scale, or production output.
Use the production template for placement and order a physical sample when material, color, edge alignment, or finish is important.
O
1 termOrder routing
The rules or operational decision that send an order to a particular production or fulfillment path based on product, method, destination, capacity, inventory, or service requirements.
Check which inputs control routing, whether substitutions are allowed, how split orders work, and what happens when the preferred route is unavailable.
P
19 termsPacking insert
A printed card, leaflet, sticker, or other approved item placed inside a parcel. Support depends on product, fulfillment route, destination, inventory, and insert specifications.
Check size, material, content, minimum quantity, storage, replenishment, insertion fee, eligible orders, and any prohibited claims or offers.
Packing slip
A document included with a shipment that lists order or package information. Its fields, branding, prices, and availability depend on the fulfillment workflow.
Review the displayed sender, item details, prices, return information, brand elements, and whether split shipments generate separate slips.
Personalization
Customer-specific content such as a name, date, image, number, or message applied to an otherwise reusable product setup.
Define the allowed fields and characters, preview or approval step, data transfer method, correction rules, production method, and return limits.
Pixels per inchPPI
A measure of how many image pixels are assigned to one inch at a chosen output size. PPI describes raster-image density; DPI describes printer dots or is sometimes used informally in file requirements, so the two labels should not be assumed to mean the same thing.
Check the file's pixel dimensions at the intended print size, the product template, and the provider's stated resolution requirement rather than changing the PPI label alone.
Pretreatment
A production preparation step that applies or uses a treatment before printing to help ink adhere, cure, or reproduce as intended. Its use and formulation depend on the material, garment color, ink system, and print method.
Check whether the selected method and product require pretreatment, how it may affect feel or appearance, curing and care guidance, and whether marks visible before washing are expected.
Print area
The part of a product approved for a specific print or decoration method. It can differ by product variant, print position, machine, and template.
Use the current template for the exact variant and position, including any safe area, bleed, seam, curve, or hardware restrictions.
Print method
The process used to apply or create a design on a product, such as DTG, DTF, sublimation, embroidery, or UV printing. Availability depends on the product and route.
Match the method to the material, design detail, quantity, durability goal, print position, color expectations, cost, and sample requirement.
Print on demandPOD
A model in which products are printed or decorated in response to an order or approved demand rather than being produced as finished inventory in advance.
Check product and method availability, production time, order flow, packaging, shipping routes, pricing, samples, and exception policies for the chosen setup.
Print quality
The observed result of reproducing artwork on a physical product, including detail, color, placement, opacity, finish, adhesion, and durability where relevant. Quality control is the checking process; print quality is the result being evaluated.
Match the artwork, material, method, and approved expectations; identify critical details and tolerances; and use a physical sample when a digital mockup cannot show the required result.
Print-ready file
An artwork file prepared for a specific product, template, and production method without known changes still required before output. There is no universal print-ready format, color mode, resolution, or bleed rule for every POD product.
Use the current product template and verify dimensions, effective resolution, accepted format, color setup, transparency, bleed and safe areas, fonts, linked assets, layers, and naming rules.
Private label
A product or packaging program presented under a seller's brand, sometimes with custom labels or specifications. The available level of customization and required volume vary by product and supplier.
Check label placement, product or packaging changes, minimum quantity, compliance information, ownership of materials, lead time, and ongoing storage.
Processing time
The time used to validate, approve, allocate, or prepare an order before or alongside production and dispatch. Providers may define it differently, so it should not be assumed to equal transit time.
Ask when the clock starts, which approval or payment events pause it, the business-day definition, cut-off time, and whether production is included.
Product catalog
An organized set of products and sellable options with supporting data such as materials, variants, decoration methods, templates, prices, and availability. Catalog scope and fields vary by provider and channel.
Check the exact variant and route availability, current template, print method, price basis, SKU or product identifiers, packaging options, destination limits, and how changes are communicated.
Product variant
A specific version of a product, such as a particular size, color, material, model, or finish. Each sellable combination normally needs a clear identifier and production mapping.
Check the exact option combination, availability, artwork template, SKU, price, print method, packaging, and replacement compatibility.
Production route
The approved combination of product source, production method, facility or partner, fulfillment steps, and shipping path used for an order. Routes can change with destination, capacity, and availability.
Confirm the product and method, production location or partner model, sample basis, timing, quality checkpoints, destination coverage, packaging, and fallback route.
Production time
The time needed to make, decorate, finish, and prepare an approved product before dispatch. It varies by product, method, quantity, route, approvals, and workload.
Ask for the current estimate, business-day definition, start event, approval dependencies, peak-period effects, and whether quality review and packing are included.
Production tolerance
The allowed variation from a target measurement, placement, color, shape, or finish in repeatable production. The applicable tolerance depends on product, material, method, and approved specification.
Document critical dimensions and visual requirements, the measurement method, the accepted range, sample basis, and remedy threshold before scale-up.
Profit margin
Profit expressed as a percentage of revenue. The phrase is incomplete unless the profit level is stated: gross margin subtracts defined direct costs, while operating or net margin also accounts for additional business expenses.
State whether the calculation is gross, contribution, operating, or net; list all included costs; and model discounts, channel fees, shipping subsidies, returns, taxes, and marketing separately where applicable.
Proof
A review version showing proposed artwork, text, placement, dimensions, colors, or production details before final approval. A proof may be digital or physical; a digital proof is not the same as a physical product sample.
Identify the proof type, product and variant, artwork version, dimensions and placement, color limitations, approval owner, revision process, and which physical characteristics still require a sample.
Q
2 termsQuality controlQC
Checks used to compare materials, products, print results, quantities, or packing against approved requirements. The scope and sampling level vary by order, product, risk, and service.
Define what is checked, when it is checked, the sampling or inspection level, evidence provided, accepted tolerance, and escalation path.
Quote
A price proposal based on stated product, decoration, quantity, packaging, destination, timing, and service assumptions. It is only comparable when the scope and validity period are clear.
Check currency, quantity, variant, print positions, setup, samples, packaging, freight, duties and taxes, fees, lead time, validity, and excluded work.
R
3 termsRaster image
An image built from a fixed grid of pixels. Enlarging it beyond its effective resolution can make edges and details look soft or blocky in print.
Check pixel dimensions at final output size, accepted file type, transparency, color profile, and the resolution required by the template.
Return policy
The stated conditions for requesting a return, refund, replacement, credit, or other review after an order. A seller's customer policy and a production or fulfillment provider's issue policy are separate and may not offer the same remedy.
Check eligible reasons, custom-product exclusions, evidence and reporting windows, return authorization, shipping responsibility, available remedies, and who communicates with the end customer.
RGB
A color model based on red, green, and blue light, used by screens and many digital files. Some RGB colors cannot be reproduced exactly by a physical print process.
Check whether the workflow expects RGB, sRGB, CMYK, or another profile and how out-of-gamut colors are converted.
S
10 termsSafe area
The part of a template where important text, logos, and design details are less likely to be cut, folded, covered, or shifted by expected production variation.
Keep critical content inside the current template's safe boundary and separately extend backgrounds through any required bleed.
Sample
A physical unit produced or supplied for evaluation before a larger commitment or launch. It helps test the selected setup but does not remove all batch, material, route, or repeat-production variation.
Match the sample to the intended product, variant, material, print method, artwork, packaging, and route, then record what was approved.
Sample review
A structured check of a physical sample against the intended product, artwork, print placement, color expectations, finish, dimensions, packaging, and other agreed requirements.
Record approvals and changes in writing, identify the reviewed route and version, and decide which points must be rechecked before production.
Screen printing
A method that pushes ink through a prepared mesh stencil onto a product, usually with separate setup for each color. It can suit repeat production, solid shapes, and selected materials, but availability and economics depend on the route and quantity.
Check supported products and inks, color count and matching, setup charges, minimum quantity, print size and placement, underbase, curing, tolerance, and a production sample or proof.
Shipping cost
The amount charged to transport an order along a defined route and service level. It can depend on size, weight, quantity, destination, carrier, speed, surcharges, and split shipments.
Check the destination, service, billable weight, packaging, fuel or remote-area surcharges, tracking, duties and taxes, and whether each parcel is charged separately.
SKU
A seller-defined identifier for a specific product or variant. A clear SKU system helps connect store listings, artwork, production options, orders, and fulfillment records.
Keep each sellable variant unique and stable, and document how the store SKU maps to the provider's product, option, artwork, and route.
SKU mapping
The connection between a store SKU and the exact production setup needed to fulfill it, including product, variant, artwork, print method, packaging, and route data.
Test every size and color combination, detect duplicate or missing SKUs, define fallback behavior, and recheck mappings after catalog changes.
Split shipment
An order dispatched in two or more parcels, possibly from different facilities, routes, or completion times. Each parcel can have its own shipping cost, tracking number, delivery estimate, and customs treatment.
Check why the order is split, parcel count, products and quantities in each parcel, charges, tracking references, destination rules, customer notifications, and the process for a missing part.
Store integration
A connection that sends product or order data between an ecommerce channel and a production or fulfillment system. Features and synchronization behavior vary by channel and setup.
Check supported order events, SKU mapping, personalization data, address updates, cancellations, tracking sync, error alerts, and manual fallback steps.
Sublimation printing
A heat-transfer process that turns dye into gas so it bonds with compatible polyester fibers or polymer-coated surfaces. Product and material compatibility determine where it can be used.
Check the substrate, printable area, color and white-ink limitations, edge or seam behavior, artwork setup, durability expectations, and sample result.
T
4 termsThird-party logistics3PL
An arrangement in which an external logistics provider performs selected operations such as receiving, storage, inventory handling, pick and pack, shipping, or returns. Service scope, ownership of goods, and responsibility vary by agreement.
Confirm included services, facilities and regions, receiving rules, inventory records, storage and handling fees, service levels, carrier accounts, returns, liability, integrations, and exit procedures.
Tracking number
A carrier reference used to view available shipment scans and status events. Scan frequency, detail, handoffs, and delivery proof vary by service and destination.
Check when tracking is created, whether the parcel has received its first scan, any last-mile number, and the waiting period before an investigation can begin.
Transparent background
An artwork background with no visible fill, allowing the product color or underlying design area to show around the subject. Transparency is supported only by file formats and workflows that preserve it.
Use an accepted format, inspect edges and hidden pixels, and verify whether white ink, an underbase, or a full background is needed for the chosen method.
Trim line
The intended boundary where printed material is cut, folded, or finished. Production can shift slightly, so important content should not sit directly on this line.
Use the current product template and keep the trim line, safe area, bleed, and any separate cut path on the correct layers.
U
1 termUV printing
A process that uses ultraviolet light to cure ink on a compatible surface. Adhesion, flexibility, texture, opacity, and durability depend on the material, ink system, pretreatment, and use case.
Check supported materials, print area, white or clear ink options, finish, scratch or bend exposure, artwork layers, and sample testing.
V
2 termsVariant mapping
The rules that connect store option combinations such as size and color to the correct provider variant and production setup.
Test every combination, unavailable-option behavior, SKU uniqueness, artwork differences, price differences, and the result after a listing is edited.
Vector file
Artwork built from mathematical paths rather than a fixed pixel grid, so shapes can usually scale without losing edge sharpness. Effects, fonts, linked images, and export settings still need checking.
Use an accepted format, outline or package fonts when requested, embed linked assets, expand special effects if required, and verify colors and dimensions.
W
4 termsWarehousing
The storage and management of products, components, packaging, or materials before production or fulfillment. It includes inventory records and handling rules, while a fulfillment center is the physical facility where some of this work may occur.
Check accepted items, ownership, receiving and inspection, storage basis and fees, inventory visibility, handling, replenishment, aging or disposal, insurance, and fulfillment eligibility.
White label
A product or fulfillment setup designed to avoid displaying the production provider's consumer-facing brand. It does not automatically mean fully custom product labels or packaging.
Review the sender name, return address, packing slip, product labels, packaging marks, customs documents, carrier notifications, and any route-specific exceptions.
White underbase
A layer of white ink or material placed beneath colored artwork so it remains visible on a dark or colored product. It is method- and material-specific and can affect opacity, color, texture, and how transparent effects reproduce.
Check whether the selected method and product use an underbase, how it affects gradients and semi-transparency, expected feel and color, edge behavior, artwork setup, and sample result.
Wrong item
An order issue in which the received product, variant, artwork, or quantity does not match the confirmed order details. Review depends on the order record and supporting evidence.
Photograph the received item, product or parcel labels, artwork, packaging, and all affected quantities, then compare them with the order confirmation.